Just think of the kind of problems you’d like to solve and things you’d like to change, such as:
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patients waiting for hours
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doctors running over time all day
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cluttered and inaccurate patient registers
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lack of team based culture within the practice
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doctors not being available at short notice
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patients not receiving best standard of care possible
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poor GP and staff morale.
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doctors working late into the evening
By applying the user-friendly “Improvement Model”, teamed with local, hands-on support, you’ll be able to implement change in small manageable cycles and identify where change actually leads to improvement. The good thing is, the Program’s quality improvement methods and skills have already been tried and tested in over 600 Australian general practices, so you can be sure they work.
By working with the Program, these are some of the improvements other practices have achieved, so imagine the significant changes you can expect.
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Improved patient care through better management of diabetes and coronary heart disease
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Increased best practice care through better use of information systems (both medical and business systems)
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A cultural shift from individual patient care to population based care
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Changes in service delivery to improve efficiency within general practice
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Increased use of protocols and procedures to improve practice operations
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Enhanced medical software reporting and functionality (i.e. data cleaning to produce valid registers and reports)
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Increased use of patient self-management plans
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Evolving roles among practice staff to better meet patient demand
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Increased uptake of practice nurses in chronic disease management
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Better relationships with external agencies contributing to patient care (i.e.hospitals and allied health professionals)