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The Collaborative Program

The Collaborative Program framework consists of an Orientation day and three Learning Workshops over a nine-month period with Activity Periods in between and ongoing data submission. The Activity periods allow for practices to test and implement change in their organisations.

Orientation
At Orientation, practices are provided with an introduction to Collaboratives and how they operate, plus an understanding of the procedures for collecting and reporting the improvement measures, and implementing the PDSA (Plan, Do, Study, Act) cycles.

Baseline Data Collection
Baseline data is a snapshot of the practices' position before they begin the Program.

Learning Workshops
The Learning Workshops provide participants with an access to stimulating ideas and approaches in a supportive environment. Having access to what others have done successfully will short cut the learning process and speed up practices' ability to deliver improved care for their patients. Learning Workshops also provide a hothouse of ideas. By listening to others' experiences, new ideas are generated and innovation occurs.

At Learning Workshops, participants:

hear from topic areas and quality improvement experts
listen to fellow practices about how they have sought to improve their own care systems
get protected time to formulate plans for action
contribute their experiences to help others learn and stimulate innovation
share, debate and learn from each other.

Activity Periods
Activity Periods are periods of time between Learning Workshops where practice staff implement ideas they have been exposed to and formulated during the workshops. Practices test ideas using the Improvement Model.

PDSA Cycles
Small incremental changes are tested and implemented at a practice level using "Plan, Do, Study, Act" (PDSA) cycles.

The PDSA cycle enables practices to break down change into manageable chunks so that they are able to make incremental changes. Practices try out changes on a small scale, and use consecutive PDSA cycles to collect information about how effective the change is.

Data Collection
The PDSA cycles are accompanied by monthly data collection and reporting to enable the tracking of progress towards improvement.

Change Principles
The program provides a set of change principles, which underpin best practice in each topic area. These are documented in the handbook which all participants will be provided with at Orientation.

Change Ideas
Change ideas are practical examples of how practices can implement and achieve change.

Shared Learning
Practices which have made improvements by applying the principles and ideas to their own practices, have a platform to share their specific learning with their peers. In addition to driving change, this approach to improvement helps reduce anxiety to change by seeing that others have done it.

Testing of Ideas
The program enables practices to apply learning to their own real life situations through the rapid testing of change ideas.

Measurement
The program uses specific improvement measures to enable participants to monitor the impact of the changes they make and assess the improvement gained over time.

A Collaborative is not a research project, a set of conferences or a passive exercise.

"A Collaborative is about actually doing and improving"

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