PDSA’s a Blessing in Disguise

"APCC with their PDSA’s are a blessing in disguise due to the fact that we have an Accreditation deadline looming for early to mid next year – scary thought if you stop to think of all the work this can entail.

We decided as a practice that for each goal and/or idea that we decide to work on or towards, if relevant we would write/update our policy and procedure manual as we implemented it. We have now added or updated four policies relating to inactive, visiting and deceased patients. This will help to keep our database up to date and help to assist all our staff and our patients with more accurate records. The biggest advantage is we are tackling a task once and as it is relevant to both our Accreditation and the APCC, this is better use of our resources, time and personnel." James Street Medical Centre, VIC.