Case Studies
The Australian Primary Care Collaboratives (formerly the National Primary Care Collaboratives) Program encourages practices across Australia to share ideas about the improvements and positive changes they have made through networking at workshops as well as through their Division.
This page provides links to a variety of case studies provided by some practices participating in the APCC Program who have made significant improvements to their systems and the care they provide to their patients. In the case studies featured here, practices can see the step-by-step process a practice has taken to implement change.
The case studies are sorted first by topic area then by Change Principle. Change Principles form a key element of the APCC Program. To find out more about the APCC Change Principles click here.
If you have made some improvements and would like to share your story with others, please fill out this case study template and send it to kirsty.dummin@improve.org.au
Adopting New Systems to Improve Preventative Care
Hope Island Medical Centre
Hope Island Medical Centre has improved preventative care and planned chronic care for their patients by adopting more systematic and efficient work processes. The practice nurses now play a key role in recording vital information about their patients which assists the GPs in taking a more proactive approach to chronic disease care.
Click here to read more.
Building a New Practice from Scratch with a Focus on Diabetes Management
Cleve Medical Practice
With the help of the APCC Program, the Division and EEHAC, Cleve Medical Practice successfully changed ownership from private to public, while developing a strong focus on diabetes management and ultimately improving the overall care for their patients.
Click here to read more.
New Care Program Improves Outcomes for Patients with Diabetes
Prospect Medical Centre
Prospect Medical Centre developed a care program for patients with diabetes, which required correct data input, registers and more specific programming. They also extended their allied health and nursing services to provide more comprehensive, systematic and proactive care for patients with diabetes.
Click here to read more.
Healthy Lifestyle Clinic Helps Prevent Chronic Disease
Coliban Medical Centre
Coliban Medical Centre implemented a Healthy Lifestyle Clinic to assist patients to address the reasons for their weight gain and assist them to make positive lifestyle changes, in order to decrease their risk of developing a chronic disease.
Click here to read more.
Using Information Management to Improve Diabetes Care
Platinum Medical Centre
Platinum Medical Centre (MC), while operating a successful holistic healthcare service, recognised that by introducing standard systems they could improve their services even more. Through data cleansing, building their registers and employing a chronic disease specialist nurse, the clinic is able to actively manage the care of patients with diabetes.
Click here to read more.
Multi-skilled, Holistic Agency Adopts “Wellness” Philosophy
Health & Wellbeing North Ward
With a large Aboriginal and Torres Strait Islander Community in the area, the practice expanded their services to include a dedicated Indigenous Healthcare worker to achieve their aim of providing holistic and culturally aware care to all patients.
Click here to read more.
Local Health Expo Increases Community Awareness of Preventative Healthcare
Keperra Family Practice
Located in a shopping centre, alongside a number of other health providers, the practice saw the opportunity to build on their already strong partnerships and hold a health exhibition in the local shopping centre, to promote community health and educate the public on proactive and preventative healthcare.
Click here to read more.
Introducing a Fluvax Clinic
Adelaide City General Practice
The practice nurse at Adelaide City General Practice took on the responsibility of creating and running a flu vaccination clinic. The aim was to free up doctor appointments and to proactively vaccinate patients early in the season.
Click here to read more.
Updating Patient Information to meet Accreditation, Ensure Accuracy and Better Patient Care
East Geelong Medical Centre
The practice saw the need to cleanse the practice data and update patient records in order to provide more systematic and proactive care for their patients.
Click here to read more.
Click here to view archived Case Studies
Last Updated 07 September 2010