"In the last month, we have inactivated all patients who have not attended the surgery within the past two years. Furthermore, we have had to manually inactivate patients who weren't actually seen in the last two years, but whose files have been accessed for administrative purposes. This was necessary as administration was deemed a visit by the computer program. The process was tedious, but interesting. We found two deceased patients on the register!
Through these data cleansing processes, we have removed approximately 150 patients from our CHD and Diabetes Register. Now we have a more accurate and relevant register, and thus save resources in our recalls. This will also help us target our current patients, maintaining and improving our care for them. As new patients are added to the register, the framework is in place to provide high quality chronic disease management." Alpha Medical Centre, NSW.
Last Updated 11 June 2010